The answer to the question
you actually have.
Documentation for every module, organized by what you're trying to do, plus a way to reach a real person when the docs don't cover it.
Looking to learn the software rather than solve one problem? The User Manual is the same ground written to be read start to finish.
What you'll find
Getting-started answers for every tool
Articles organized by what you're trying to do, not by menu structure
A search that looks across every article at once
A way to reach a real person when the docs don't cover it
Search the help center
Find your answer directly.
Diagnostic EngineHow is my Readiness Score calculated?+
The Comprehensive Health Diagnostic scores 52 questions across 13 real domains into one weighted 0-100 score, placed on a five-tier band from Significant Foundational Risk to Strong and Well-Positioned. See the Frameworks Library for the full methodology.
Diagnostic EngineHow many diagnostics does FundWisr run?+
13 total, the Comprehensive Health Diagnostic plus 12 focused instruments covering revenue, board governance, risk, capacity, programs, strategy, scaling, property readiness, and more.
Command CenterHow does Command Center calculate my resilience score?+
From your logged revenue sources: what share comes from your top source, how much is unrestricted, and how much you've earned yourself versus received as grants or gifts. It recalculates the moment you add or edit a source.
Team & AccessHow do I add a board member with view-only access?+
From Team settings, invite them with the Board Member role. It reads governance, finance dashboards, programs, and generated documents without full editing access across the organization.
Funding CorridorsWhat's the difference between Funding Corridors and Grant Intelligence?+
Funding Corridors is a browsable directory of non-grant capital, contracts, investment, loans, with no scoring. Grant Intelligence is specifically grants, AI-searched on demand and scored for fit against your profile.
Document StudioCan I export a document as PDF or Word?+
Document Studio generates clean Markdown, easy to copy into Word, Google Docs, or your board portal. For a polished PDF, DOCX, or CSV export, use the Report Builder instead.
Income Stream BuilderHow are Income Stream Builder's recommendations generated?+
Every stream in the 42-stream catalog is evaluated against your real organizational profile and scored for fit and readiness, mission alignment is weighed before revenue potential, and the model is capacity-aware.
Sliding Scale BuilderHow are Sliding Scale Builder's tiers priced?+
Tiers are generated from real federal poverty level bands relative to household size, priced as a percentage of full price against your program's true annualized cost.
AI Co-StrategistWhat can the AI Co-Strategist actually do, beyond answering questions?+
It has 7 real tools with write access. It can create and assign tasks, update records, log donor interactions, generate documents, and pull reports from your live data. Every action is visible in the conversation.
BillingIs there a free plan?+
Yes, the Foundation tier is free, no credit card required, with access to the Diagnostic Engine and your organizational profile. Paid tiers unlock the full tool set as your organization grows.
Questions, answered plainly.
What if my question isn't in the Help Center?+
Contact support directly using the link below any time the docs don't cover it.
Is there a getting started guide for new accounts?+
Yes, onboarding walks you through your organizational profile and your first Diagnostic Engine run, the starting point every other tool builds on.
Do I need a paid plan to access support?+
No. The Help Center and support contact are available to every FundWisr™ account, including the free Foundation tier.
Still stuck? Talk to a real person.
Email support@fundwisr.ai any time the docs don't cover what you need. We respond within 2 business days.